By: Mike Kennedy mkennedy@railey.com 301-616-6106 August 24th, 2010 Category: Deep Creek Lake Buyer Info, Vacation Rentals

Vacation rental homeowners in the Deep Creek Lake area often inquire about the tradeoffs between professional property management and self-management like those found on VRBO, HomeAway, and other ‘Vacation Rental By Owner’ websites. Professional property managers cost money but the benefits usually outweigh the costs. Prop­erty owners who rent on their own and self manage often times don’t “save” money - they “earn” it spending much of their own time, energy, and additional money dealing with their property. Not only is the self man­aged “for-rent-by-owner” challenged to find paying guests, they must also take care of all repairs, cleaning, and dealing with guest complaints.

A professional property manage­ment company like Railey Mountain Lake Vacations will eliminate the stress and reduce the liability of your vacation rental by taking care of such things as:

• Promptly responding to emails and inquiries from impatient visitors who are shopping around
• Answering 10 inquiries for every booking
• Negotiating rent with guests who bargain shop
• Dealing with all guest requests including complaints
• Being able to access an alternative cleaner when the regular cleaner isn’t available
• Dealing with lost keys during after hours
• Coordinating plowing, mowing, and landscaping vendors
• Getting prompt responses by an a/c repairman in the middle of summer
• Accepting credit cards on your behalf which is necessary to get reservations in today’s consumer credit society
• Collecting all accommodation taxes
• Utilizing an in-house professional laundry to eliminate health related pathogens in linens and towels
• Using bonded workers covered by worker’s comp for repairs

Simply put, professional prop­erty managers are experts who know what problems arise in putting a non- resident guest into a home owned by another non-resident.

When it comes to reservations and bookings the ‘for rent by owner’ web sites often attract bargain shop­pers who often send dozens of email requests asking for discounts. Railey Mountain Lake Vacations has the area’s largest inventory of rental homes in the Deep Creek Lake area that over the years has created the area’s largest database of guests and visitors who are less interested in bargains and more interested in the quality of the home and rental experience.

Self management can work for an owner who is both motivated and willing to do A LOT of work - how­ever, a professional property manager like Railey Mountain Lake Vacations does ALL the work and more importantly is equipped to do the job right to reduce the homeowner’s liability. If you are interested in property management for your vacation rental please contact Leigh Miller at Railey Mountain Lake Vacations at (800)846-7368 or leigha@deep­creek.com.

By: Jay Ferguson jferguson@railey.com 301-501-0420 August 16th, 2010 Category: Deep Creek Lake Activities, Deep Creek Lake Area Things To Do, Deep Creek Lake Events

I spent Wednesday evening at the Garrett County Fair, working the Railey Realty booth. There were a surprising number of people who stopped by to check on the real estate market, pick up our summer sales guide and to get some free gifts. By far the most popular giveaway this year is our new frisbee:

We have plenty - stop by and visit our booth in the upper exhibit barn and get your frisbee!!!

By: Jay Ferguson jferguson@railey.com 301-501-0420 August 2nd, 2010 Category: Deep Creek Lake, Deep Creek Lake Activities, Deep Creek Lake Events

I know it’s a little late but I keep getting emails from folks looking for the fireworks video from the 4th of July. It was perhaps the best display ever put on at Deep Creek Lake - many thanks to Hugh Umbel for the sponsorship! It’s been over 3 weeks and people are still talking about them! Ski Harbor is among the best places to see them in person, surrounded by hundreds of boats and people cheering - quite a scene!